Booking Terms

Welcome to Florence with Locals! This website (“www.florencewithlocals.com”) is owned and operated by Florence with Locals Srls. These Terms and Conditions (“Terms”) apply to all users of the Site, including but not limited to visitors, customers, and contributors. By using the Site, you agree to these Terms. If you do not agree to these Terms, please do not use the Site.

  1. Use of Site

The Site provides information about our small group tours, private tours, and walking tours in Florence City. The information on the Site is for general informational purposes only and is subject to change without notice. We reserve the right to modify or discontinue any aspect of the Site at any time.

  1. Bookings and Payments

When you make a booking through the Site, you agree to pay the full amount for the tour at the time of booking. Payments can be made through the Site using our secure payment system. If you cancel your booking, our cancellation policy will apply. Please refer to our cancellation policy for more information.

  1. Tour Itinerary

We strive to provide accurate and up-to-date information about our tours on the Site. However, tour itineraries are subject to change due to unforeseen circumstances such as weather, strikes, or other events beyond our control. We reserve the right to modify the tour itinerary at any time, and we will do our best to provide you with an alternative itinerary of equal or greater value.

  1. Liability

Florence with Locals is not responsible for any personal injury, property damage, or other loss that may occur during a tour. By booking a tour with us, you acknowledge and agree to assume all risks associated with the tour, including but not limited to risks associated with transportation, walking tours, and other activities.

  1. Intellectual Property

All content on the Site, including but not limited to text, graphics, logos, images, and software, is the property of Florence with Locals or its content suppliers and is protected by international copyright laws. You may not use, reproduce, distribute, or display any content on the Site without our express written consent.

  1. Privacy Policy

We value your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy for more information.

  1. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of Italy. Any dispute arising out of or relating to these Terms will be subject to the exclusive jurisdiction of the courts of Florence, Italy.

Thank you for using Florence with Locals! If you have any questions or concerns, please contact us at info@florencewithlocals.com

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